Maintenance and Support
Our customers rely on us for both remote desktop assistance and on-site maintenance for their computers, electronics and telecommunications.
In our facilities we have a Support Centre and Customer Care Help Desk for resolving technical problems. We have different levels of customer service with variable response times as necessary.Reference:
- Project: University of Seville. 1200 laptops for teachers:
- Direct telephone support with the user.
- On- site trouble ticketing.
- Warranty (RMA) with the manufacturer.
